Warranty + Returns
Warranty + Returns
1. Length of Warranty
The warranty term for new Methanol/water injection systems, scorpion exhaust, Airtec products purchased from BoostAddicts is one (1) years beginning on the date of the
invoice for the original purchaser, as further described below. All other parts
and upgrades sold separately carry a ninety (60) day term as described. Refunds
will be issued within 48hrs of the faulty item being returned should a
replacement not be required/desired, replacement items will be sent on the same
delivery service as the original ordered item.
2. What is Covered
BoostAddicts warrants the original purchaser that only the
products it sells are free from defects in materials and workmanship. This
warranty also covers damage due to the shipping of products to you. This
warranty does not cover damage due to external causes, including accident,
abuse, misuse, acts of third parties, servicing not authorized by BoostAddicts,
Product modification or repairs (this includes products disassembled), usage
not in accordance with instructions accompanying the product(s), failure to
perform required preventive maintenance, including but not limited to cleaning
filters, and problems caused by use of parts and components not supplied by BoostAddicts.
BoostAddicts UK are not liable for any time or costs incurred if faulty items
are not fitted by our own workshop. This includes any return postage costs.
Items returned with damaged or missing warranty labels are not covered by our
3. Return Policy
BoostAddicts will not accept any returns after thirty (30) days beginning on the date of the invoice unless Pre-Approved. For a return RMA you must contact BoostAddicts for approval. The item must be un-installed in the original box, in new, unused condition. You must have your original receipt and must contact us within fourteen (14) days of receiving your item. After 14 days All opened or unpackaged returns are subject to a fifteen (15) percent re-stocking including the original shipping charge (excluding faulty items). You are responsible for shipping the item to us at your expense.
If you cancelled your order for “NO REASONS” or “INCORRECT CHOICES” (wrong product type etc.), or “INCORRECT SHIPPING ADDRESS”
you will not be able to get the full amount refund.
Unless there are defective product issues.
In this case, order cancelled, “ the PayPal handling fee will not be refunded”.
Please be double check your order before completion.
4. Shipping Damage & Discrepancies
If you receive your order with incorrect or missing
components, you must notify BoostAddicts in the manner described above within
72hrs of receipt. In the event of shipping damage, you must also notify BoostAddicts
in the manner described above, Photo evidence may be required to process the
claim with the courier along with possibly the item to be returned to BoostAddicts.
Small uk orders are shipped on a 24hr service, larger items on a 48hr service,
European orders will be shipped on a 3-5 working day service and a 5-7 working
day service for the rest of the world.